Pioneer KnowledgeBase

I'm not able to connect my phone/tablet via Bluetooth.
Unplug the power cord of the receiver for at least 2-3 minutes. Go into Bluetooth settings of your device and "Forget this device" or "Unpair this ...
I can't get good FM radio reception where I live. What would you recommend I do to help FM radio reception?
Most customers will invest in a Powered FM antenna to assist will more reception. ...
I'm not getting Dolby ATMOS audio from my Receiver?
Confirm the receiver is set to a Dolby ATMOS configuration. Also, make sure your device is set to output BITSTREAM and the content is mastered ...
I'm not able to get 4k at 60Hz.
2017 and up receivers have the capability to change the 4k format between Standard and Enhanced. While pressing DIMMER on the main unit, press AUTO/DIRECT to ...
If I'm using the MAIN and SUB HDMI OUT, will I be able to get 4k on one TV even if my other TV is not 4k?
Unfortunately no. The Receiver will set the output resolution to the lowest common resolution shared by the two TVs. ...
Is it okay to set my receiver on its side in my cabinet?
No, we recommend sitting the receiver on its feet as designed. ...
I’m having an issue trying to run my Dirac Live Room Setup. I keep receiving a message, Network Error DU1001, what could the issue be?
First check your network for any issues that could prevent the application to run. You can also check to see if your other network applications ...