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• Receivers: How does Spotify work with my receiver?
  Answer: By connecting the unit to the same network as mobile devices, such as a smartphone and tablet, you can enjoy music played with Spotify Connect ...
• Receivers: Can I connect Bluetooth headphones to the Receiver?
  Answer: No, the Bluetooth Built-in allows a portable device such as a phone, tablet or computer to stream music to the receiver ...
• Receivers: I'm not able to connect my phone/tablet via Bluetooth.
  Answer: Unplug the power cord of the receiver for at least 2-3 minutes. Go into Bluetooth settings of your device and "Forget this device" or "Unpair this ...
• Receivers: Can the Receiver Stream Movies using Airplay?
  Answer: Unfortunately the Air Play Feature of the Receiver is only designed to stream audio from a iOS device to the Receiver over a Network Connection. ...
• Receivers: I'm not getting Dolby ATMOS audio from my Receiver?
  Answer: Confirm the receiver is set to a Dolby ATMOS configuration. Also, make sure your device is set to output BITSTREAM and the content is mastered ...
• Receivers: I'm not able to get 4k at 60Hz.
  Answer: 2017 and up receivers have the capability to change the 4k format between Standard and Enhanced.   While pressing DIMMER on the main unit, press AUTO/DIRECT to ...
• Receivers: If I'm using the MAIN and SUB HDMI OUT, will I be able to get
  Answer: Unfortunately no. The Receiver will set the output resolution to the lowest common resolution shared by the two TVs. ...
• Receivers: Will I be able to get video if I connect composite from my Receiver to
  Answer: Unfortunately no. The receivers can't down-covert HDMI to go to a TV via composite. ...
• Receivers: My remote is not working.
  Answer: Check for battery strength. If the main unit is installed in a rack or cabinet with colored-glass doors, or if the doors are closed, the remote ...
• Receivers: My iControlAV5 App no longer controls my receiver.
  Answer: Upon investigation, we have found that due to the age of the application we are not capable of updating the app to control the unit. We ...

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